Ricardo Wiggins

Ricardo Wiggins has a robust background in technical support and service management, with experience spanning over a decade. Currently serving as a Field Service Technician at CenTrak since February 2023, Ricardo previously held positions including Service Desk Specialist at Crown Castle, and PQR Tech at Hillrom, where responsibilities involved supporting healthcare users and managing customer interactions within CRM systems. Ricardo's earlier roles include Product Support Specialist at Citrix and Senior Analyst at HCL Technologies, providing technical assistance and handling user issues across various platforms. Educational credentials include an Associate's Degree in Network Security from ECPI University.