Kim Watson

Customer Service at Central Garden & Pet

Kim Watson has extensive experience in customer service and demand planning, currently serving in a customer service role at Central Garden & Pet since April 2023. Prior to this, Kim worked at Honeywell for over a decade, where achievements included being voted the 2020 Most Valuable Player. Responsibilities encompassed maximizing sales revenue, developing unconstrained forecasts for a $200M business, enhancing user experience in e-commerce platforms, and supporting distributors in product selection. Additional experience includes managing service delivery and business analysis roles at L&T Infotech and IT management at International Financial Data Services, where Kim led teams in system implementation and integration. Kim holds a Customer Experience certificate from Arizona State University.

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