James Riebe

James Riebe currently serves as a Contact Center Supervisor at Central Hudson since March 2024. Prior to this, James held multiple managerial positions at T-Mobile from January 2001 to November 2023, including Business Operations Manager for Customer Voice and Social Media & Messaging, as well as Operations Manager for Telesales and National Retention Supervisor. James excelled in leading cross-functional teams, driving performance improvements, and enhancing customer experiences through strategic initiatives and comprehensive training programs. Education includes ongoing studies at Dutchess Community College, with a commitment to professional growth and operational excellence.