Inês Simões

Inês Simões has extensive experience in communication and customer service roles, currently serving as a Contact Center Supervisor at TAP Air Portugal since January 2013, following a position as a Sales Assistant within the same organization. Prior to TAP, Inês worked at the Unit of Epidemiology, Institute of Preventive Medicine at the University of Lisbon, where responsibilities included coordinating promotion for postgraduate courses and participating in a study on antibacterial therapy. Additional experience includes roles at Fundação Inatel and ADBD Communicare, where Inês focused on communication and media analysis, and internships at VEXO and SUSdesign, where project management and event planning were key responsibilities. Inês holds a degree in Media Studies from Universidade Católica Portuguesa and has completed advanced training in Organization and Institutional Communication.