Danillo Carvalho is an experienced operations manager with a strong background in overseeing large teams and ensuring service quality across various roles. Currently serving as Gerente de Operações at Central IT - Tecnologia em Negócios since July 2023, Danillo has previously held key positions such as Gerente Geral de Operações at Vector and Gerente de Operações at BS Tecnologia e Serviços Ltda. With expertise in human resources management, conflict resolution, and performance evaluation, Danillo has consistently focused on optimizing operational processes and enhancing client satisfaction. Previous experiences include roles in traffic coordination and support analysis at Indra, as well as training and administrative support positions early in the career. Danillo's educational background includes studies in Administração de Redes e Sistemas at Unijorge and further education at Universidade Cidade de São Paulo.
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