William Threulsen

William Threulsen is a skilled Software Support Analyst currently at CentralSquare Technologies since May 2019, with prior experience as a System Support Specialist at Snyder Paper Corporation from May 2013 to May 2019. In the role at Snyder Paper Corporation, William provided support for over 30 end users utilizing VM technology, designed system implementations, managed inventory databases, and updated policies in JD Edwards AS-400. Responsibilities also included troubleshooting email, connectivity, and print issues, serving as the on-site administrator for Rfgen scanning devices and thermal printers, training personnel on Rfgen technology, and producing training manuals and essential documentation.