Shanell Leonard

Shanell Leonard has a diverse work experience with various roles in different companies. Shanell recently worked as a Resources Analyst in the Accounting field starting in November 2020. Prior to that, they were a Behavioral Health Technician at Centria Healthcare, starting in September 2019. From March 2019 to November 2020, they held the position of Business Coordinator at Ascension, where they obtained insurance authorizations, completed medical record release requests, reconciled daily reports, and scheduled patient appointments. Before that, they were a Client Advisor at Concentrix from December 2018 to March 2019, where they handled calls and achieved a high level of customer satisfaction. In 2018, Shanell worked as a Live Automotive Chat Agent at Dynamic BDC, managing multiple chats simultaneously while capturing lead information. Shanell also has experience as a Rehabilitation Assistant at Rainbow Rehabilitation Centers from October 2016 to August 2018, where they assisted clients, implemented behavioral interventions, and facilitated social reintegration. In their earlier years, they gained experience as a Media Relations ESPN3/Broadcast Intern at Eastern Michigan University, filming athletic department games and assisting with live streaming and equipment set-up. Shanell also worked as an Archives Assistant during the same time period. Shanell started their career as an Operations Assistant at LA Fitness in July 2016.

Shanell Leonard completed their education history as follows:

From 2012 to 2017, Shanell attended Eastern Michigan University, where they obtained a Bachelor of Arts degree in Communication and Media Studies.

In 2019, they pursued further education at the University of Phoenix and completed a Master of Business Administration (MBA) degree in Business, Management, Marketing, and Related Support Services.

Additionally, in May 2019, Shanell earned a certification in CPR AED from the American Heart Association | American Stroke Association.