Eelco Kamphuis

Customer Service Lead Bij ASML at Centric

Eelco Kamphuis has a diverse work experience background. Eelco has held various roles in different companies. Starting from 2023, they will be working at ASML as the Lead IT User Support Veldhoven and also as a Service Delivery Manager IT User Support | Facilitator. Prior to that, in 2022, they worked at Centric as the Customer Service Lead bij ASML. Additionally, in 2022, they worked at Pink Elephant Nederland as an Operationeel Coördinator Managed Services, where they handled prioritization and planning of tasks for clients. In 2021, they were the Teamlead Multi Client Servicedesk 24/7 at Cegeka, responsible for team management and operational relationship management with clients. From 2020 to 2022, they owned their own company called Kamphuis IT Solutions as a Consultant. In 2021, they also served as the Manager ICT en Servicedesk a.i. at WIJ 3.0. Prior to that, their experience includes roles such as Teammanager Bron- en Contactonderzoek GGD - Gezond Contact at Webhelp in 2020, Vloermanager a.i. at 4·D Optiek Arnhem in 2019, Manager Customer Experience at MediaMarkt Nederland from 2017 to 2019, and Teammanager a.i. Praktijklijn Backoffice at Gezondheid Centrum Asielzoekers, Wageningen in 2017.

Eelco Kamphuis has a diverse education history. In 2020, they obtained a Certified Security Manager degree in Compliance, Privacy, and AVG from IT Management Group. In the same year, they also completed a Professional Scrum Master (PSM I) course and received a Professional Scrum Product Owner (PSPO I) degree. Eelco further expanded their knowledge by completing an ITIL® 4 FOUNDATION course from IT Management Group in 2020-2021. In 2018, Eelco Kamphuis acquired a trainer Ownership for Customer Loyalty degree, specializing in Trainer Workshops Customer Loyalty from FranklinCovey Education Brasil. Going back to 1995-2000, they pursued a Hoger Hotel Onderwijs degree in Horeca from Stenden. In terms of additional certifications, Eelco Kamphuis obtained the Information Security Foundation based on ISO/IEC 27001 (ISFS) certification from EXIN, although the specific month of achievement is not provided.

Links

Previous companies

Pink Elephant Netherlands logo
Cegeka NV logo

Timeline

  • Customer Service Lead Bij ASML

    November, 2022 - present