Shannon Poortenga

Shannon Poortenga is a seasoned professional with extensive experience in client services and program coordination. Currently serving as the Volunteer Program Coordinator at Centrica Care Navigators since January 2022, Shannon previously held roles including Service Arranger at Langeland Family Funeral Homes and Client Service Representative at Navia Benefit Solutions, Inc. A background in case analysis was gained while working for Barbara Foley, Chapter 13 Bankruptcy Trustee, and an earlier career as a licensed realtor with Prudential Preferred, REALTORS is noted. Shannon's sales experience includes a position as a Sales Representative at Smurfit Stone Corp and an Account Manager role at EPI Marketing Services. An academic background includes a Bachelor of Arts in English and Communications from Western Michigan University.