James Gilbert is a UX Researcher currently at Centrica, where responsibilities include shaping user-centered experiences and identifying customer needs through diverse research methods. Previously, James worked at Hawk-Eye Innovations, enhancing software for major sports organizations, and collaborated with stakeholders on various research projects. As a UX Designer at Feefo, James focused on product usability and lifecycle management. Early career roles included UX Executive at CV-Library, Digital Design and Development Coordinator at Rentokil Initial, and Web Designer at CV-Library, where foundational skills in design and user experience were developed. James holds a Bachelor of Science in Media Culture and Production from Solent University.
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