William Périco Neto

William Périco Neto has a diverse work experience spanning multiple industries and roles. William started their career in 2005 as an International Tour Guide and Operator at Wings Agência de Viagens e Turismo Ltda. During their time there, they coordinated guided tour packages, implemented operational improvements, and analyzed financial data to improve financial control. William also served as a Financial Assistant where they developed a sales commission strategy.

In 2013, William worked as an International Consultant Intern at Global Strategy, Inc. Here, they analyzed complex entry-mode strategies for the international expansion of domestic companies and researched the viability of international firms entering the American market.

From 2013 to 2014, they served as the VP of Fundraising at Rollins Collegiate Entrepreneurs' Organization (CEO), where they successfully raised $50K in donations through relationship building with entrepreneurs and business executives. William also played a key role in the development of local entrepreneur endeavors.

In 2014, William became a Principal Consultant at P&L Startup Consulting, LLC, where they developed a business plan for the Orlando Interactive Experience (OiX) to secure funding and sponsorships. William also supported startup organizations in attracting capital through presentations to potential clients and investors.

From 2015 to 2021, they worked at Deloitte in various roles. William started as a Solution Developer, implementing Taleo Recruiting and Onboarding for a global cosmetics client, reducing time to hire employees. Next, they became a Consultant, redesigning HR processes for a Fortune 500 Life Science organization, resulting in increased operational efficiency. William then advanced to a Senior Consultant role, leading end-to-end agile-based implementations of Oracle HCM Cloud Compensation across multiple industries, including Healthcare, Telecommunications, and Manufacturing. William also spearheaded the design and sales of a custom PaaS solution with a $20M+ implementation.

Currently, William is employed at Centrical as a Senior Customer Success Manager. William manages a global portfolio of customers in various industries, achieves over 150% NRR through new customers and expansions, and partners with the Sales team to drive expansion and sales opportunities. William is also a Global CS Lead for a strategic customer, driving expansion through business reviews, global governance, standardized processes, and best practice dissemination.

Overall, William Périco Neto has demonstrated expertise in customer success management, consulting, business development, and financial analysis throughout their career.

William Périco Neto's education history is as follows:

From 2013 to 2014, they attended the Crummer Graduate School of Business at Rollins College, where they obtained a Master of Business Administration (MBA) degree.

In 2011, they pursued continued education at FGV - Fundação Getulio Vargas, focusing on Arbitration.

From 2007 to 2011, they attended FACAMP - Faculdades de Campinas, earning a Bachelor of Economics degree.

Additionally, from 2007 to 2010, they also attended FACAMP - Faculdades de Campinas, where they obtained a Bachelor of International Relations degree with a specialization in Arbitration.

In terms of additional certifications, they became an Oracle Cloud Customer Connect – Red Ribbon Member in September 2020. In February 2018, they obtained the certification in Oracle Global Human Resources Cloud 2016 Implementation Essentials. In April 2017, they became a certified Oracle Workforce Rewards Cloud 2016 Implementation Specialist. Lastly, in November 2014, they received the Real Estate Sales Associate certification from the Florida Department of Business and Professional Regulation.