Dean Giuffrida

IT Director at CENTRINEX, LLC

Most people have an idea what the typical IT guy acts like, but Dean consistently surprises people with his warm, friendly demeanor. He goes out of his way to make people feel comfortable when they ask for help. He understands that IT is not for everyone and it’s better to lend a hand than point a finger. He is ultimately responsible for all things IT related and focuses on leading the IT department into the solutions that our clients depend on for cutting-edge business technology. Centrinex is ready to handle any kind of contact center challenge, and Dean is a big part of that readiness.

Dean has 18 years of real-world experience in IT with degrees in data communications and networking. There are never ending, changing requirements that are custom built to each individual client’s needs. At times it requires research of a new system or technology. The acquisition and deployment of that system is a process in and of itself, and Dean prides himself on smooth, efficient rollouts to minimize business impact. He is always researching the latest technology so that he can continue to offer the best of what’s out there today.

In his off time, he is an accomplished rock musician. He is a multi-instrumentalist and singer who has released CDs of his own original music. He performs in venues all around the country. Check him out on YouTube under the stage name Dean Christopher.


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