Andrew Seiler

Director of Customer Experience at CentroBill

Andrew Seiler has been in the customer service and sales industry since 2003. Andrew started their career at Uconnects as a Customer Service Representative and Sales Specialist. In 2006, they were promoted to Office Manager, where they were responsible for overseeing teams of sales agents, helping with sales, coaching sales skills, and assisting with the administrative portion of sales. In 2012, Andrew joined MindGeek as a Customer Care Operations Manager, where they were responsible for performance management and brand representation. Andrew was later promoted to Workforce Management/Senior Team Lead, where they managed a team of supervisors, ensured service level targets were hit, and liaised between the customer service and product teams. In 2021, Andrew joined Centrobill as the Director of Customer Experience.

Andrew Seiler has an education history of Human Resources Management/Personnel Administration, General from Algonquin College of Applied Arts and Technology. Andrew also has obtained certifications in Customer Service Mastery: Delight Every Customer, Human Resources: Building a Performance Management System, and Learning Secure Payments and PCI from LinkedIn in July 2021.

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Timeline

  • Director of Customer Experience

    September, 2021 - present