Arielle Faria

Director of Call Center & Patient Engagement at Centrum Health

Arielle Faria has a diverse work experience. Arielle is currently the Director of Call Center & Patient Engagement at Centrum Health, a position they have held since October 2022. Prior to this, they worked at MMM of Florida, Inc. where they held multiple roles. Arielle was the Director of Call Center Operations & Enrollment from October 2020 to January 2023, and before that, they were the Customer Service and Enrollment Manager from September 2018 to October 2020.

Earlier in their career, Arielle worked at Simply Healthcare Plans where they held several positions. Arielle was a Product Development Specialist from March 2015 to October 2020, responsible for assisting in the development of Medicare Advantage product communication materials. Arielle also served as a Quality Health Specialist from December 2015 to September 2018. Prior to these roles, Arielle was the Manager of Training & Operations- Member Services from June 2013 to March 2015, a Member Services Supervisor from December 2012 to June 2013, and a Member Service Representative from February 2011 to December 2012.

Before their career in the healthcare industry, Arielle worked at The Disney Store as a Cast Member from October 2006 to February 2011. Arielle also has experience as an Office Assistant at McArdle & Perez Law Firm from April 2010 to August 2010, and as an Administrative Assistant at Ram Claims from August 2009 to August 2010.

Earlier in their career, Arielle worked as a Care Counselor at Kenwood K-8 center in 2008, and as an Office Assistant at a pediatric office in 2007-2008, where they provided front office support, managed appointments and patient accounts, and handled insurance verification and billing.

Arielle Faria has a diverse education history. Arielle pursued their Associate's degree in Communications from Southern New Hampshire University from 2016 to 2018. Prior to that, they obtained their High School Diploma from Miami Palmetto High School in 2009. Arielle'spassion for Mass Communications and Journalism led their to attend Miami Dade College. Arielle also showed interest in Journalism by studying Pre-Journalism at The University of Kansas. In addition to their formal education, Arielle Faria has obtained several certifications to enhance their skills. These certifications include High performance teams certified from the Management & Strategy Institute in September 2021, Project Management Essentials Certified from the same institution in May 2020, and Lean Six Sigma White Belt Certification in March 2019. It is worth noting that they have also completed their Lean Six Sigma Green Belt Certification, however, specific details about when and where they obtained it are not provided.

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