Cepheid is a molecular diagnostics company. The Company develops, manufactures and markets fully-integrated systems for testing in the Clinical and Non-Clinical markets. The Company's systems enable molecular testing for organisms and genetic-based diseases by automating otherwise complex manual laboratory procedures. The Company's systems integrate these steps and analyze biological samples in test cartridges. Its primary offering is the GeneXpert system, which integrates sample preparation in addition to Deoxyribonucleic acid (DNA) amplification and detection. The GeneXpert system is designed for a range of user types ranging from reference laboratories and hospital central laboratories to satellite testing locations, such as emergency departments and intensive care units within hospitals, as well as physician offices and other alternate site laboratories. It also offers the SmartCycler system, which integrates DNA amplification and detection to allow rapid analysis of a sample.

Biotechnology

Cepheid

John Bishop

Ashish Nanda

Kristin Bialaszewski

Richard Sampson

Sandra Bakker

Warren Kocmond

The Customer Service and Support Team at Cepheid provides comprehensive technical assistance, troubleshooting, and training for users of Cepheid's molecular diagnostic systems, such as the GeneXpert and SmartCycler systems. This team ensures that clinical and non-clinical customers worldwide receive prompt and effective support, ranging from initial setup and system integration to ongoing maintenance and user training. Their goal is to ensure optimal system performance and customer satisfaction across diverse testing environments, including hospitals, laboratories, and alternative site facilities.

Customer Service and Support Team

Director and Senior Manager Team

Engineering And Scientific Roles

Vice Presidents Team

Customer Service and Support Team

About

Team members

Other teams at Cepheid

Director and Senior Manager Team

Engineering And Scientific Roles

Vice Presidents Team