Benjamin Amato

Benjamin Amato is an experienced IT and customer service professional currently serving as an Associate Client Support Analyst at CereCore since July 2023. Prior to this role, Benjamin worked at Genesco from June 2018 to June 2023, where responsibilities included serving as a Sr. POS Helpdesk Technician, focusing on training, escalations, quality assurance, and IT documentation, as well as fielding technical support inquiries as a POS Helpdesk Technician. Earlier experience includes a tenure as a Customer Service Representative, managing inbound communications and social media interactions. Benjamin began a career in customer service as an Assistant Manager at Jersey Mike's Subs, where all aspects of daily operations were managed, including inventory, customer service, and staff training. Educational background includes attendance at Geneva Community High School and Waubonsee Community College.