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Adrianna M.

Customer Service Manager at Channel Medsystems

Adrianna M. has a diverse work experience spanning various roles and industries.

Adrianna currently serves as a Customer Service Manager at Channel Medsystems, a position they have held since May 2022.

Prior to that, Adrianna worked at Nevro from 2018 to 2022. At Nevro, they held multiple roles, including Contract & Pricing Manager, Contracts Team Lead, and Sr. Market Access and Sales Ops Analyst.

Before joining Nevro, Adrianna worked at Earlens Corporation as a Sr. Sales Operations Analyst from 2017 to 2018. In this role, they handled new commercial contracts, end-user set up, and revenue orders, while collaborating closely with various teams to ensure timely delivery.

From 2014 to 2017, Adrianna worked as a Sr. Sales Operations Analyst at Topera (Acquired by Abbott). Their responsibilities included managing commercial documentation, coordinating with production and logistics departments, and fulfilling sales orders.

Adrianna's career began at Conceptus (acquired by Bayer HealthCare) in 2005, where they held various roles, including Pricing and Contracts Administrator III, Pricing and Contracts Administrator, and Customer Service Representative. During their time at Conceptus, they contributed to writing sales contracts, developing sales agreements, managing Essure Office Program agreements, and coordinating the Refurbished Equipment Program.

Their earliest work experience was as a Document Specialist at Document Center in 2004, where they handled performance reports and documentation for industry standards and provided guidance to engineers and document control personnel.

Overall, Adrianna M. has a strong background in customer service, contract and pricing administration, sales operations, and team leadership.

Adrianna M.'s education history is as follows:

Adrianna attended Chabot College, but the start and end years are unknown. Adrianna also attended Foothill College, but the specific dates are not provided. Adrianna's educational journey also includes studies at UC San Diego, although the duration of their enrollment is not mentioned.

In addition to their formal education, Adrianna has obtained various certifications. These include "Leadership Tips, Tactics and Advice" from LinkedIn, obtained in December 2021. Adrianna also completed the certification "Becoming Indistractable" from LinkedIn in February 2021. Furthermore, Adrianna obtained the certification "Managing Employee Performance Problems" in October 2020, "Working with Difficult People" in July 2020, "Critical Thinking" in June 2020, "Persuasive UX: Influencing Behavior Patterns" in June 2020, and "Jodi Glickman on Pitching Yourself" in December 2018, all from LinkedIn.

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