Kelsey O'Toole

Kelsey O'Toole is a seasoned professional in customer success and account management with extensive experience in the media and wedding industries. Currently serving as a Senior Customer Success Manager at Ceros since July 2021, Kelsey previously worked at Betches Media as an Account Executive focusing on Brand Partnerships. Kelsey's impressive tenure at XO Group Inc. included roles such as National Account Manager and Sales Planner, where notable achievements included receiving the Diamond Club Award and being recognized as a top representative on the Inside Sales Team. Earlier experiences encompass positions at Lord & Taylor, Valerie Latona Health Media, Jubilee Events, NBC News, and BCBG Max Azria. Kelsey obtained a Bachelor of Arts degree in Journalism and French Language from the University of Connecticut in 2013.