Implementation and Operational Support Team

The Implementation and Operational Support Team at CerpassRx is responsible for the seamless rollout and management of personalized pharmacy benefit plans for clients. This team ensures effective onboarding, tailored account management, and fosters collaboration with partners to enhance service delivery. By leveraging resources such as the member service call center and reporting capabilities, they prioritize high-touch support for both clients and members, aiming to achieve cost management and high-quality service outcomes.