Kathy Isola

Kathy Isola has a diverse and extensive work experience in customer success and support roles in the software and technology industry. Kathy has held positions at Certain, Bynder, and Webdam | Bynder. Kathy'smost recent role was as the Chief Customer Officer at Certain since June 2019. Prior to that, they served as the Vice President of Strategic Accounts and Customer Success at Bynder from August 2018 to March 2019. Kathy also worked as the Senior Director of Customer Success at Bynder | Webdam from February 2018 to August 2018. Before joining Bynder, Kathy held the position of Senior Director of Customer Success at Webdam | Bynder from June 2015 to February 2018. At Certain, they held several roles including Senior Director of Customer Success from July 2014 to June 2015, Director of Priority Accounts from March 2012 to July 2014, and Director of Professional Services from August 2007 to February 2012. Kathy's early career at Certain included roles such as Senior Sales Engineer from August 2004 to April 2007 and Client Services Account Manager from August 2002 to November 2004. Overall, Kathy Isola has a proven track record in managing customer success and support organizations, building relationships with C-level executives, and driving customer satisfaction and account growth.

Kathy Isola attended San Francisco State University from 1993 to 1995, where they studied Health Science.