Ralph Shade has over 20 years of experience in technical support and management, currently serving as a Technical Support Analyst at ECR Software Corporation since May 2019 and as a POS Technician at Certco Inc. since February 2014. Previously, Ralph held various positions including Field Service Engineer and Help Desk Analyst 2 at North Country Business Products, as well as roles in foodservice management at ARAMARK and Oak Park Place Nursing Facility. Ralph's educational background includes an Associate of Science degree in Hotel, Motel, and Restaurant Management from City College of San Francisco.
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