Jennifer Baker

Jennifer Baker is a seasoned professional with extensive experience in membership engagement, project management, and organizational leadership. Currently serving as Membership Engagement Manager at the Customer Experience Professionals Association (CXPA), Jennifer previously held roles including Manager of Meetings and Technology at the Southern Association of Orthodontists, Associate Project Manager at Quintiles, and Programs & Services Manager at the Society for Maintenance & Reliability Professionals. Additional experience includes managing chapters and conferences at the Indoor Air Quality Association and coordinating programs for ASHRAE's 181 chapters. Jennifer holds a Bachelor's degree in Sociology from the University of Kentucky, a Certificate in Event Planning from Emory University, and a Certificate in Leadership from the GSAE Leadership Academy.