The Customer Experience Professionals Association is the premier global non-profit organization dedicated to the customer experience profession. We increase the impact and visibility of customer experience professionals, facilitate effective member-to-member sharing, and establish respected standards. CXPA created the Certified Customer Experience Professional (CCXP) credential and certification.

Non Profit

Professional Services

Customer Experience Professionals Association (CXPA)

Teams at Customer Experience Professionals Association (CXPA)

Customer Experience Management

Operations Support