Certinia
Joe Farnsworth is an experienced Customer Success Manager currently serving at Certinia since May 2022, where responsibilities include co-leading the North America Caregiving Employee Resource Group. Additionally, Joe owns The Weekend Dad, a community platform focused on promoting positive fatherhood. Previous roles include Customer Success Manager at Revenera and Flexera, where Joe specialized in software and IoT solutions, as well as positions at Autotask Corporation, Datto, MicroTek, and CareerBuilder.com, with a strong record in sales performance. Education includes a degree in Art with a focus on 2-Dimensional Design from Eastern Illinois University.
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Certinia
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Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions—delivered on Salesforce’s leading cloud platform—provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in San Jose, California with offices around the world, Certinia is backed by Advent International, Salesforce Ventures, and Technology Crossover Ventures. For more information, visit www.certinia.com.