Joshua Lacy

Joshua Lacy is an experienced Information Technology professional currently serving as an IT Support Technician at CertiPay since September 2021, where responsibilities include daily interactions with end users to resolve support tickets and configuring various end-user devices. Prior to CertiPay, Joshua held the position of IT Specialist at HLP Integration from February 2020 to August 2021, focusing on client support, virtual machine setup, and troubleshooting data indexing solutions. Joshua also worked as a Financial Services Associate at GC Services in early 2019, dealing with escalated issues for Verizon, and gained initial work experience as a Warehouse Associate at Harbor Freight Tools from June 2016 to April 2018. Educational qualifications include an Associate of Science in Computer Systems Networking and Telecommunications from Polk State College, completed in December 2018, and a High School Diploma from Pensacola Christian College, obtained in May 2012.