George Smutzer

Information Technology Help Desk Technician at Niagara Transformer Service

George Smutzer has extensive experience in information technology and support roles, currently serving as an Information Technology Help Desk Technician at Niagara Power Transformer since September 2025. Previously, George was a System Administrator at PCI from October 2015 to May 2025, where responsibilities included collaborating with engineers to resolve technical issues, creating automation scripts, and documenting processes. Prior positions include Field Service Engineer at VITEC Solutions, Provisioning Manager and NOC Engineer at Shatter I.T., and C.I.T.S. tutor at Erie Community College. George's background in customer service and team management is complemented by educational achievements, including an Associate's Degree in Computer Information Systems from Erie Community College and Dell Certification.

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