Certus
Christine Famery is an experienced professional currently serving as the Customer Experience Manager at Certus, where leadership of a newly re-organized department includes overseeing a frontline service team of approximately 65 associates. Previously, Christine held various roles at ANN INC, including Operations Manager, responsible for daily operational support for a team of 500, and Operations Analyst, where technical expertise was used to develop training curriculums. Additional experience includes account and operations management at Teleperformance, providing training and mentorship to teams, and conducting new-hire training. Christine holds a Bachelor of Arts with Honors in History from Otterbein University and furthered education at the University of Illinois Urbana-Champaign.
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Certus
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Certus is a leading professional training and certification platform that provides content, simulations and compliance solutions for regulated end-markets through our suite of brands and companies. Our best-in-class technology platform and content library enables learners, professionals, organizations and government entities to get from where they are to where they want to be.