Urszula Kozianka

Customer Care Manager

Urszula Kozianka is a seasoned professional in logistics and claims management, currently serving as Operations Manager at CEVA Logistics since September 2022, where responsibilities include ensuring the fair processing of logistics claims for finished vehicles and coordinating with customers and service providers. Previous experience includes roles such as FVL Claims Manager, Claims Specialist at TGE Gas Engineering, and Account Executive at Sevatas, focusing on risk management and logistics optimization. Urszula’s career also encompasses roles in translation, document control, and customer support across various companies. Educational credentials include a Master of Arts in Philology from Warsaw University, specializing in languages for specific purposes, complemented by further studies at Fachhochschule Köln.

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