Mercedes Lopez

Mercedes Lopez currently serves in the area of Prevención de Fraudes y Medios de Pago and Customer Experience at CEVEN SA, providing personalized assistance to clients and managing returns and claims to ensure a positive experience. Previously, Mercedes held the position of Coordinadora Comercial at TYT S.A., overseeing a sales team, conducting training, and managing strategic planning and commercial campaigns. Additional experience includes roles in customer service at SanCor Salud Grupo de Medicina Privada and as a telephone operator at PREMIUM CALL CENTER, where Mercedes provided advice on aesthetic and health treatments. Mercedes completed training in Hatha Yoga at Yoga Cristal de Luz in 2023.