Khanh Pham is an experienced Retailer Customer Success Manager at NielsenIQ since August 2021, overseeing the end-to-end service for 10 corporate retailers while enhancing data coverage for the retail audit panel. Previously, Khanh worked as a Performance Executive at Mindshare from September 2020 to August 2021, achieving 100% digital media KPIs and improving team productivity through automation. An SEO Intern at Exotic Voyages in 2018 resulted in a significant conversion rate of organic requests to sales and a 10% increase in website traffic. Additionally, Khanh co-hosted the Hanoi Chapter of Startup Grind, drawing notable attendees from the tech and investment sectors. Academic qualifications include an MSc in E-Business from Newcastle University, a BA (Hons) in International Business Management from Northumbria University, and a BTEC HND in Business from National Economics University in Vietnam.