Anna Johnson is an accomplished Learning Solutions Manager at CGB Enterprises, Inc. since August 2016, specializing in optimizing learning functions and aligning them with business strategies. Prior experience includes roles as an Instructional Designer and Associate Manager - Training at Heartland Crop Insurance, Inc., where Anna successfully rebuilt the technical training program, incorporating modern instructional design techniques. Additional experience includes positions as Lead CSR/Trainer at Schendel Pest Services and Customer Experience Supervisor/Trainer at Sunflower Broadband, where Anna demonstrated a commitment to enhancing training programs and customer service practices. Anna holds several certifications in instructional design and training delivery from reputable organizations, including a Designing Learning Certificate from ATD and multiple certificates from The Bob Pike Group.
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