John kumar

John Kumar is a Senior Software Engineer at CGI, possessing extensive experience in customer success and business development within the e-learning and Software as a Service industries. Prior to joining CGI in 2021, John worked as a Customer Success Executive at GOFRUGAL Technologies Pvt Ltd from 2019 to 2021, where they focused on improving customer satisfaction and loyalty. Additionally, John held a Service Operations Executive position at GREedge from 2018 to 2019, enhancing customer service processes and outcomes. John earned a Bachelor's degree in Electronics and Communications Engineering from Karunya University in 2017.