Joshua Hayhow is a Senior Business Consultant at CGI, where they lead greenfield ServiceNow implementations and design robust APIs for enhanced platform interoperability. They contribute to continuous improvement initiatives by adopting best practices in Agile development and ITIL-aligned processes. Joshua previously served as a ServiceNow Consultant, collaborating with clients to gather requirements and implement solutions. With a background that includes roles as a ServiceNow Junior Developer and a Customer Team Member at Co-op, Joshua possesses a diverse skill set in customer service and technical consulting. They earned a Bachelor of Arts in Education from the University of Brighton.
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