Nichola Arthurs is currently the Delivery Excellence Lead at CGI, where they focus on enhancing operational efficiency and delivery standards. With a robust history at BJSS, Nichola progressed from Client Operations Analyst to Delivery Operations Lead, spearheading efforts to streamline operations and elevate data analysis methodologies. Previously, Nichola served as a Management Assistant at Enterprise Rent-A-Car and worked as a Customer Liaison Coordinator at AIT Ltd. They hold a Bachelor of Arts degree from York St. John University and A Levels from St Aidan's Sixth Form.
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