Raj Puranam is a seasoned professional with extensive experience in business intelligence and contact center management, currently serving as an SME and BI/MI Specialist at CGI since March 2021. Prior to this role, Raj worked at AT&T as a BI Specialist from June 2015 to December 2021, and held positions at Cigniti Technologies as a Test Manager, Blue Cross Blue Shield Association as a Senior Consultant, CNSI as a Software Test Manager, Cognizant Technology Solutions as Manager of Projects, Eastray Technologies Inc as a Senior System Analyst, and Birlasoft (India) Limited as a Test Manager. Raj began a career in quality assurance at ValueLabs as a Software Engineer (QA) and progressed to a Test Lead at AppLabs. Academic credentials include an MCA in Computer Sciences from Osmania University and a BSc in Computer Sciences from Andhra University.
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