James Schwenk has accumulated extensive experience in customer support and technical roles across various organizations. Currently serving as Customer Support Manager - Global at Chainalysis Inc. since August 2021, James previously held positions at McAfee, including Head of TunnelBear Customer Support and Technical Support Engineer. Additional experience includes roles as Technical Support Engineer at TunnelBear Inc. and RealVNC, Customer Care Specialist at King, and Customer Service Specialist at ExoClick. James began their career at Jagex as a Player Support Representative and also worked as a Biochemistry Office Assistant at Addenbrooke's Hospital. James is an alumnus of Long Road 6th Form College.
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