Yehouda Taklifi

Yehouda Taklifi currently serves as the Manager of Global Customer Support - Tier-3 at Cornerstone OnDemand, where responsible for leading a global team of technical support engineers in resolving complex issues and managing service quality through KPIs and SLAs. Previous roles include Team Leader, supervising support professionals, and Dedicated Support Advocate, assisting VIP clients in EMEA with technical inquiries. With prior experience as Engineering Maintenance Manager at Thomson Broadcast, overseeing maintenance of TV transmitters, and R&D Engineer at Groupe PSA, focusing on automotive gesture recognition systems, Yehouda also holds an Engineering Master Degree in Industrial and Computer Systems from EPF Engineering School and a Technical Degree in Electronic and Industrial Computing.