Audrey Malacain has extensive experience in communication, marketing, and customer experience across various industries. Currently serving as Directrice de l'expérience Taittinger at Champagne Taittinger since September 2020, Audrey is responsible for transforming the hospitality service and creating new customer experience offerings, generating significant annual revenue. Previous roles include Directrice Communication & Marketing at JL Coquet & Jaune de Chrome - Odiot, where strategic marketing initiatives and product development were implemented, and Responsable Communication et Fundraising at APCARS, focusing on communication and fundraising activities. Audrey’s career began at Groupe Renault, progressing through various communication roles, complemented by advanced education including an Executive Master at ESCP Business School.
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