Fiona Ying Xiao

Fiona Ying Xiao is a Research Analyst at ChampAmerica Inc. since July 2021, where responsibilities include assisting in the design and implementation of various learning programs through user research, testing, and instructional material creation, along with designing post-class surveys and conducting interviews for feedback collection. Prior to this role, Fiona volunteered at New York Cares from July 2019 to June 2022. Fiona earned a Bachelor of Business Administration in Finance from Baruch College between 2018 and 2021 and is currently pursuing a Google UX Design Professional certification in User Experience Design through Coursera since November 2021.