Camille Grunblatt

Camille Grunblatt currently serves as a Retail Project & Innovation Manager at CHANEL, a position held since December 2010, while also acting as a Client Experience Management (CEM) Expert. In this role, Camille developed a clienteling strategy focused on enhancing client knowledge, loyalty, recruitment, and conversion. Previous roles at CHANEL include Retail Marketing Coordinator, where Camille implemented the “One Boutique, One Story” strategy and improved client experience through service philosophy development. As a Fashion Service Project Manager, Camille defined and ensured global service strategy alignment and collaborated with local teams on various service policies. Camille's career at CHANEL began in 2009 as a Fashion Client Relationship Assistant after earning a Master's degree from NEOMA Business School and currently pursuing further education at Universita degli studi di Bologna.