Queenie Cheng

Queenie Cheng is an experienced professional in customer relationship management and omni-channel engagement, currently serving as an Omni Channel Engagement Senior Executive at CHANEL since January 2023. Prior to this role, Queenie held positions at Hysan Development Company Limited as a Senior CRM Officer, Lane Crawford as a Customer Relationship Management Executive, and K11 Concepts Limited as a CRM Officer. Queenie's career began with several summer internships at various organizations, including Links International and iPR Ogilvy. Academically, Queenie holds an Mlitt in Management from the University of St Andrews and a Master of Arts in Economics and Finance from The University of Edinburgh, complemented by A-levels from Haberdashers Monmouth School for Girls.