William Koech

William Koech is the Senior Vice President of Operations at Chanel, where they oversee marketing operations across North America since 2017. They spearheaded customer-centric brand revitalization campaigns, achieving a 15% increase in brand engagement, and manage cross-functional teams to drive innovation in marketing. Previously, William worked as a Human Resources Manager at The Estée Lauder Companies Inc. from 2013 to 2016, where they handled recruitment, employee management, and training operations. William holds a Bachelor's Degree in Business Administration and Management from the National University of Singapore and a Master's Degree in Business Administration from The University of Chicago Booth School of Business.