Charlotte Collins currently serves as a Senior Dependency and Recovery Coordinator at Change Grow Live since July 2021, having previously held the role of Recovery Coordinator. Prior experience includes working as a Child Death Officer at Warwickshire County Council from March 2020 to July 2021, where Charlotte was responsible for conducting thorough reviews of child deaths in collaboration with various agencies. Charlotte also worked as a Customer Service Associate at Marks and Spencer from December 2014 to March 2020 and provided business support for Adult Social Care at Warwickshire County Council in mid-2019. Charlotte holds a Bachelor of Arts degree in Criminal Justice/Police Science from Buckinghamshire New University, completed in September 2019.