Dasarathy Ponnappan

Chief Technology Officer at ChangeCX

Dasarathy Ponnappan has over 18 years of experience in technical leadership and consulting. Dasarathy currently serves as the Chief Technology Officer at ChangeCX since March 2021. Prior to this, they worked as the Director Data Science Engineering at Audible, Inc. from November 2020 to March 2021. Dasarathy also founded and served as the Chief Architect at Manizh Consulting, offering digital architectural solutions for retailers, from March 2020 to November 2020. Dasarathy held the position of Director Digital Architecture at Destination XL Group, Inc. from June 2017 to March 2020. Prior to that, they worked as a Sr.Manager/Sr.Specialist Technology at SapientNitro from September 2006 to June 2017, where they gained expertise in solution architecture and enterprise technology roadmaps for retail clients. Dasarathy also worked as a Technical Lead at Sapient from September 2006 to January 2012. Before joining Sapient, Dasarathy worked at Cognizant Technology Solutions for 4.5 years, starting in 2002, where they set up quantitative processes and held various roles, including Associate and offshore Team Lead. Dasarathy began their career as a Developer at SIP Technologies from March 2000 to April 2002.

Dasarathy Ponnappan has a diverse education history. Dasarathy obtained a Bachelor's degree in Mathematics and Computer Science from Bharathidasan University between 1996 and 1999. Recently, Ponnappan pursued further education and completed a Master's degree in Information and Data Science from UC Berkeley School of Information, specializing in Data Science from 2019 to 2022. Additionally, they have obtained several certifications including "ES2015: The Shape of JavaScript to Come", "Git Real", "Powering Up With React", and "Shaping up with Angular.js" from Code School, although the specific dates of when these certifications were obtained are unknown.

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Ashland, United States

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ChangeCX

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ChangeCX is focusing to connect customer, product, transaction, and service data at every touchpoint in the shopper’s journey are essential to achieving your objectives, and we’re singularly qualified to make that happen.Our PerspectiveThe most successful retailers today—and beyond—will be the ones who prioritize the customer experience.Connecting customer, product, transaction, and service data at every touchpoint in the shopper’s journey are essential to achieving your objectives, and we’re singularly qualified to make that happen.​The next generation of retail stores will not differentiate between the ability to find, fulfill and service transactions based on the location of either the customer or the product. Creating these highly connected experiences requires a partner who understands how to bring those experiences and the data that drives them into a single, seamless experience for the B2B or B2C shopper.


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