ChangeCX
Enny Gilman is a Project Manager and Functional Consultant with experience in providing client-facing project and delivery management. Currently working at ChangeCX, Enny has delivered strategic eCommerce services to expanding brands and retailers. Prior to this role, Enny worked as a Web Coordinator at Dunn Tire, where they optimized product pages and improved site search. Enny also served as a Marketing Operations Manager at Dunn Tire, managing a multi-million-dollar marketing budget. Earlier in their career, Enny held roles such as Assistant Call Center Manager at Dunn Tire, Store Manager at Pet Supplies Plus, and Shift Supervisor at Pet Supplies Plus. Enny holds a Bachelor of Arts in Psychology from the University at Buffalo and a High School Diploma from City Honors School at FMP.
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ChangeCX
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ChangeCX is focusing to connect customer, product, transaction, and service data at every touchpoint in the shopper’s journey are essential to achieving your objectives, and we’re singularly qualified to make that happen.Our PerspectiveThe most successful retailers today—and beyond—will be the ones who prioritize the customer experience.Connecting customer, product, transaction, and service data at every touchpoint in the shopper’s journey are essential to achieving your objectives, and we’re singularly qualified to make that happen.The next generation of retail stores will not differentiate between the ability to find, fulfill and service transactions based on the location of either the customer or the product. Creating these highly connected experiences requires a partner who understands how to bring those experiences and the data that drives them into a single, seamless experience for the B2B or B2C shopper.