ChangeCX
Monisha K Rajan is a Software Engineer at Icreon, having started in April 2024. Prior to this role, Monisha worked as a Junior Software Developer and Software Trainee at ChangeCX from January 2023 to May 2024. Monisha holds a Master of Science degree in Software Systems from PSG College of Arts and Science, completed in 2023.
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ChangeCX
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ChangeCX is focusing to connect customer, product, transaction, and service data at every touchpoint in the shopper’s journey are essential to achieving your objectives, and we’re singularly qualified to make that happen.Our PerspectiveThe most successful retailers today—and beyond—will be the ones who prioritize the customer experience.Connecting customer, product, transaction, and service data at every touchpoint in the shopper’s journey are essential to achieving your objectives, and we’re singularly qualified to make that happen.The next generation of retail stores will not differentiate between the ability to find, fulfill and service transactions based on the location of either the customer or the product. Creating these highly connected experiences requires a partner who understands how to bring those experiences and the data that drives them into a single, seamless experience for the B2B or B2C shopper.