In 2009, Brian Chapman had 1,800 square feet, a phone, and a seemingly simple concept - be the insurance agency that actually answers when a client calls. Fast forward nine years and Chapman Insurance Group has added locations in Punta Gorda and Cape Coral and has grown from a staff of two to now being home to almost thirty agents!  With over two dozen home carriers, 10+ auto insurers, and a team of skilled commercial and personal lines agents, we are able to provide our clients service marked by excellence and a personal touch. At Chapman Insurance Group, we are dedicated to continually exceeding your expectations of what an insurance agency can be.


Insurance

Chapman Insurance Group

Chapman Insurance Group's headquarters in Port Charlotte, FL, United States

Brian Chapman

Janessa Weiland

The Sales Team at Chapman Insurance Group is dedicated to driving growth by connecting clients with the right insurance solutions. Comprised of licensed agents and specialists, the team focuses on both personal and commercial lines, ensuring exceptional customer service through personalized consultations and proactive retention strategies. They foster lasting relationships with clients, ensuring their insurance needs are met and expectations exceeded.

Sales Team

The Customer Service Team at Chapman Insurance Group is dedicated to providing exceptional support to clients by addressing inquiries, resolving issues, and guiding them through the insurance process. Comprising a diverse range of representatives, including specialists in commercial lines and claims escalations, the team ensures that clients receive prompt assistance and personalized care, embodying the company's commitment to exceeding customer expectations.

Customer Service Team

The Operations Team at Chapman Insurance Group plays a crucial role in ensuring seamless internal processes and exceptional customer experiences. They oversee daily operations, manage systems and finance, and coordinate communication among team members, all while maintaining efficient workflows. By focusing on operational excellence and continuous improvement, this team supports the overall mission of delivering outstanding service and personal touch to clients.

Operations Team

The Leadership Team at Chapman Insurance Group is responsible for setting the strategic direction of the company and fostering a culture of excellence and personal service. Comprising the CEO & Agent, COO, and Chief People Officer, this team collaborates to ensure operational efficiency, employee engagement, and the overall growth of the agency while maintaining the commitment to exceptional client care that the company was founded on.

Chapman Insurance Group

Org chart

Teams

Sales Team

Customer Service Team

Operations Team

Leadership Team

Offices

Chapman Insurance Group

Org chart

Teams

Sales Team

Customer Service Team

Operations Team

Leadership Team

Offices

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