Miriam Serna

Miriam Serna is a seasoned marketing and account management professional currently serving as a Mortgage Loan Officer at Aequalend since November 2025, and as a Sr Marketing Manager at Chapter Aesthetic Studio. With extensive experience in leading cross-functional teams and executing integrated campaigns, Miriam has held notable positions such as Senior Account Director at TEN35, where responsibilities included spearheading Chicago's first behavioral change campaign for gun violence reduction and managing multicultural advertising solutions for brands like Lowe’s and Pepsi. Additionally, Miriam has worked as a Group Account Director at Yamamoto and a Licensed Real Estate Broker with Realty of America, showcasing a diverse skill set across various industries. Educational credentials include a Bachelor of Science in Marketing from DePaul University and a Digital Marketing Strategies Certificate from Northwestern University.