Kevin Chung

Product Manager, Customer Onboarding at ChargePoint

Kevin Chung has a diverse background in product management and business development. Kevin is currently working as a Product Manager, Customer Onboarding at ChargePoint, where they lead the definition and execution of a streamlined onboarding experience for B2B customers. Kevin collaborates with various teams to prioritize requirements and measure customer satisfaction.

Prior to their current role, Kevin worked at Autodesk as a Product Portfolio Manager, where they revamped the onboarding experience for Premium subscribers, resulting in a high completion rate. Kevin also improved the Single Sign-On integration process for thousands of subscribers.

Kevin also has experience at Ford Motor Company as a Product Strategist, where they contributed to the successful launch of VIIZR, a joint venture with Salesforce targeting the construction contracting industry.

In addition, Kevin has worked as a Product Manager at Choice Hotels International, where they implemented new features in the mobile app and incorporated virtual reality into sales training for increased brand perception.

Earlier in their career, Kevin worked at Branch, where they generated sales opportunities with major companies like Nike and The Telegraph Media Group. Kevin also evangelized the integration of Branch's mobile deep linking infrastructure, expanding the company's reach worldwide.

Kevin's experience also includes a role as a Sales Development representative at Moat, where they exceeded monthly quotas and generated new business opportunities. Kevin has also held leadership positions, such as Co-Founder and Chief Product Officer at Urbane, Inc., and Global Partnerships Manager at YouNoodle.

Prior to their work in the private sector, Kevin interned at the U.S. Department of State and the San Francisco International Airport, gaining valuable experience in international relations and environmental affairs.

Overall, Kevin Chung has a strong background in product management, business development, and partnerships, with a proven track record of driving success and achieving results across various industries.

Kevin Chung is currently pursuing a Master of Business Administration (MBA) degree in Entrepreneurship/Entrepreneurial Studies at the UCLA Anderson School of Management, with an expected completion date in 2023. Prior to this, they obtained a Bachelor of Science (B.S.) degree with Honors in Urban & Regional Studies from Cornell University College of Architecture, Art, and Planning.

In 2020, Kevin earned a User Experience and Web Design Certificate (with Honors) from UCSC Silicon Valley Extension, specializing in Industrial and Product Design. Kevin also holds a certification as a Certified Practitioner of Human-Centered Design from LUMA Institute, which they obtained in January 2021. Additionally, they are a Certified ScrumMaster (CSM) through Scrum Alliance, although specific details about when they obtained this certification are not provided.

Kevin has also had a connection with the University of Amsterdam, specifically the Amsterdam Institute for Metropolitan and International Development Studies, although details about their degree or duration of enrollment are unavailable.

Links

Previous companies

Choice Hotels logo
Ford logo
Branch logo
YouNoodle logo
Autodesk logo

Timeline

  • Product Manager, Customer Onboarding

    August, 2023 - present

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