Matthew Medina

Matthew Medina is currently the Director of Customer Success at ChargePoint, where Matthew oversees customer support operations. Prior to their current role, Matthew served as the Senior Director of Customer Service at Dun & Bradstreet for over 9 years, where Matthew built and managed the Customer Service Contact Center in Tucson. With extensive experience in customer service management, Matthew has a strong track record of achieving both external customer satisfaction targets and internal quality goals. Additionally, Matthew has a background in small business ownership and holds a Bachelor of Science degree in Business Administration with a focus on Accounting and Finance from the University of Arizona.